Contact Aetna Voluntary

Thank you for your interest in Aetna!

If you are ready to enroll but have questions about your plan, please contact us at 1-888-772-9682 Monday through Friday, 8 a.m. to 6 p.m.

Contact your HR department if you would like to receive more information about how to enroll in an Aetna Voluntary plan.

Already a member?
Contact us by using the number on your member ID card. You can also log in to Aetna Navigator, your secure member website, to contact us by email.

Need to file a claim?
You can access our claim forms online by clicking 'forms' on the right tool bar. You can also submit them by mail to:

Aetna Voluntary Plans
PO Box 14079
Kentucky, KY 40512-4079